Contact Us

Our management team are listed here for your information – to contact them:

by email to any one listed, just click their name.
by telephone, please ring 0121 333 3301  - 24/7/365.

Don’t forget, to place a service call, please speak to our Service Desk, who will have up to date information on the availability of engineers – thanks. You can also email them - This e-mail address is being protected from spambots. You need JavaScript enabled to view it

For enquiries about how we can be of help to you, to arrange a survey for new business, please contact our Sales Team

Simon Ellis – Senior Sales & Marketing Manager

Andy Coles - Senior Account Manager


Kevin Fletcher – Operations Director

Richard Carpenter - Service Director

Service Managers
Heating, Air Conditioning, Whole Building Management:
HVAC Manager

Catering, Refrigeration, Coffee:
John Gates – Catering Service Manager

Help Desk:
Michelle Toy – Help desk team leader

Projects Department:

Colin Ellinor - Projects Consultant



Sharron Hooper - Personnel Manager

Accounts: Please call 0121 333 3301, and ask for accounts.

First in Service Ltd
Windsor Industrial Estate,
Rupert Street
B7 4PR

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