Trusted by businesses
across the UK
…and more

Built around the demands of commercial and multi-site estates.

Managing commercial properties across multiple locations brings its own challenges. From unexpected equipment failures and inconsistent contractor performance to rising maintenance costs, keeping buildings operational can place significant pressure on facilities and property management teams.
First in Service provides nationwide planned and reactive facilities maintenance for corporate offices, retail groups, automotive dealerships, distribution facilities, gym chains and managing agents. By bringing multiple services together through one partner, we help simplify maintenance, maintain compliance and deliver consistent support across your estate.

24/7/365
support

Helpdesk and emergency support whenever it's needed.

Nationwide Coverage

Consistent maintenance support across multiple locations.

Directly Employed Engineers

Experienced engineers delivering reliable service standards.

Multi-Service Delivery

Multiple maintenance services coordinated through one partner.

One partner.
Multiple services.

From corporate offices and retail outlets to distribution facilities and leisure centres, we provide a range of planned and reactive maintenance services to keep your buildings safe, compliant and operational.

Gas & Plumbing

Heating, hot water, gas safety, plumbing and reactive repairs.
Explore Gas & Plumbing

Air Conditioning & Refrigeration

Cooling, refrigeration, AC and HVAC maintenance.
Explore AC & Refrigeration

Commercial Catering Equipment

Service, repair and planned maintenance for commercial kitchen equipment.
Explore Commercial Catering

Mechanical Ventilation & Extraction

Ventilation and extraction maintenance for commercial environments.
Explore Ventilation

Facilities Management

Coordinated planned and reactive facilities management across buildings, services and multi-site estates.
Explore Facilities Management

Commercial Cleaning

Specialist cleaning, including TR19® kitchen extract cleaning, supporting safe and presentable environments.
Explore Commercial Cleaning

We understand the
pressures of managing multiple sites.

Multiple Locations

Maintaining consistent service standards across properties in different locations, without the complexity of managing numerous contractors.

Cost Control

Managing maintenance budgets through preventative maintenance, practical repairs and informed asset decisions.

Operational Disruption

Responsive support when equipment failures or building issues threaten productivity, trading or day-to-day operations.

Compliance & Accountability

Helping facilities teams maintain statutory compliance, coordinate maintenance activities and keep clear service records.

Supplier Management

Reducing the administrative burden of coordinating multiple contractors, service agreements and maintenance schedules.

Marston’s Renews and Expands Partnership with First in Service

Find out how we continue to support Marston’s with planned and reactive maintenance across a growing estate, following the recent renewal and expansion of our partnership.
Read the case study
“FIS understand our business and consistently deliver a high level of service across our estate.”
Joanne Cooper
Marston’s, Compliance Contract Manager

One simple solution for
commercial and multi-site estates.

We combine national capability with a personal approach, giving you a
single partner to coordinate maintenance across your property portfolio.

One partner

Multiple maintenance services managed through one relationship.

Nationwide support

Supporting multiple sites across the country.

24/7/365

Helpdesk and reactive support whenever it's needed.

Directly employed engineers

Greater consistency, control and accountability.

Planned + reactive

From preventative maintenance to emergency response.

Experience you can trust.

Let’s talk about your estate.

Whether you're reviewing your current maintenance arrangements, consolidating suppliers or looking for additional support across multiple sites, talk to our team about your requirements.
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