Hospitality & Leisure

Built around the
demands of hospitality.

Hospitality doesn’t stop when something goes wrong. From heating and hot water to refrigeration, catering equipment and ventilation, asset failures can quickly affect trading and the guest experience.

First in Service provides planned and reactive maintenance across hospitality estates, helping keep sites safe, compliant and operational.

24/7/365
support

Nationwide
coverage

Directly employed engineers

Multi-service
delivery

One partner.
Multiple services.

From front of house to back of house, we provide a complete range of maintenance services to keep your estate running smoothly.

Gas & Plumbing

Heating, hot water, gas safety, plumbing and reactive repairs.

Explore Gas & Plumbing

Air Conditioning & Refrigeration

Cooling, refrigeration, AC and HVAC maintenance.

Explore AC & Refrigeration

Commercial Catering Equipment

Service, repair and planned maintenance for commercial kitchen equipment.

Explore Commercial Catering

Mechanical Ventilation & Extraction

Ventilation and extraction maintenance for commercial environments.

Explore Ventilation

Facilities Management

Planned and reactive hard FM support across multi-site estates.

Explore Facilities Management

Commercial Cleaning

Specialist cleaning including TR19® supporting safe and presentable hospitality environments.

Explore Commercial Cleaning

We understand
the pressures of hospitality.

Live trading environments

Maintenance with minimal disruption
to guests and operations.

Multi-site estates

Consistent service, standards and
reporting across locations.

Trading-critical assets

Rapid support when heating, hot water,
refrigeration or catering equipment fails.

Compliance

Helping estates teams manage statutory
maintenance requirements.

Repair vs replace

Practical recommendations based on asset
condition, downtime and whole-life cost.

Marston’s Renews and Expands Partnership with First in Service

Find out how we continue to support Marston’s with planned and reactive maintenance across a growing estate, following the recent renewal and expansion of our partnership.

“FIS understand our business and consistently deliver a high level of service across our estate.”

Joanne Cooper

Marston’s, Compliance Contract Manager

One simple solution
for hospitality.

We combine national capability with a personal approach,
giving you a single partner for all your maintenance needs.

One partner

Maintenance services through one relationship.

Nationwide support

Supporting geographically dispersed estates.

24/7/365

Helpdesk and reactive support whenever it’s needed.

Directly employed engineers

Greater consistency, control and accountability.

Planned + reactive

From preventative maintenance to emergency response.

Let’s talk about your estate.

Whether you’re reviewing your current maintenance arrangements, consolidating suppliers or looking for additional nationwide support, talk to our team about your requirements.

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We keep hospitality open.

Built around the
demands of hospitality.