Facilities Management Services

Our Facilities Management team delivers fully integrated building maintenance and compliance services, from refurbishments and electrical works to HVAC servicing, plumbing, fire systems, fabric repairs, drainage, and pest control. With dedicated contract support, 24/7 response, and national coverage, we help organisations maintain safe, compliant, and well-managed estates across the UK.

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Planned Preventive Maintenance

Proactive servicing and scheduled maintenance to keep building assets compliant, safe, and operational.

Emergency Repairs 24/7

Nationwide 24/7 reactive support for urgent building, compliance, and systems failures.

Design, Installation & Refurbishment

End-to-end project delivery covering refurbishments, upgrades, installations, and compliance works, with flexible project financing where required.

Core services

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Painting & decorating
Refurbishment works (bathrooms, kitchens, appliances)
Electrical services (domestic & commercial)
HVAC servicing & maintenance
Plumbing & gas services (including compliance)
Plumbing & gas services (including compliance)
Fire & life safety systems (dampers, risers, extinguishers, curtains, shutters)
Water hygiene (risk assessments)
Automatic doors & lift services (servicing, compliance, breakdowns)
Building fabric & external works (roofing, gutters, windows, fire doors, flooring)
Specialist services (drainage, lightning protection, pest control)

We Are Proud to Serve:

Refurbishments

We deliver full commercial refurbishments including bathrooms, kitchens, and appliance installations, alongside painting, decorating, and cyclical decorating programmes. Our services also cover flooring replacements and upgrades including Altro, carpet, and specialist safety flooring, providing high-quality finishes tailored to operational environments.

Asset Maintenance & Compliance

We provide comprehensive maintenance and compliance support across electrical services, HVAC, plumbing and gas, catering equipment servicing, water hygiene management, and risk assessments. Our asset management services also include lift servicing and compliance, automatic door maintenance, and lightning protection remedials, ensuring buildings remain safe, operational, and fully compliant.

Building Fabric Repairs

We carry out responsive repairs to building fabric including UPVC window and door replacements, roof and gutter repairs, foul drainage clearance, and Regulation 10 fire door remediation and replacement. Our teams provide fast, compliant solutions to protect building integrity and occupant safety.

Fire Systems

We deliver servicing and compliance management for non-alarm fire systems, including fire dampers, dry risers, extinguishers, fire and smoke curtains, and roller shutters. Our works support building safety compliance programmes and integrate seamlessly with wider fire protection services.

Pest Control

We provide specialist pest control services including bird and pigeon proofing, netting installation, and spiking deterrent systems. Our solutions protect building fabric, maintain hygiene standards, and reduce health and safety risks across commercial environments

Leading Brands That We Work With

Our Accreditations

Flexible Finance Options Available

We offer flexible finance options for larger FM projects, upgrades, and asset improvement programmes.Enabling planned investment across your estate without impacting operational budgets.

Latest news and case studies

Hospitality

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Marston's has renewed and expanded its partnership with First in Service, more than doubling the number of sites we support across the UK.

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First in Service Charity Football Tournament Raises £4,700 for Birmingham Women's and Children's Hospital Charity

First in Service raised £4,700 for Birmingham Women's and Children's Hospital Charity at its inaugural charity football tournament, launching a two-year partnership.

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First in Service Ranked 31st in the Top SME Apprenticeship Employer Rankings

First in Service has been ranked 31st among England's Top 50 SME Apprenticeship Employers, recognising our commitment to developing future talent

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