Nationwide facilities maintenance and engineering support for hospitals, healthcare facilities, care homes, nursing homes and retirement living communities.
Trusted across healthcare, care and retirement living.
…and more
Built around the demands of healthcare and care.
In healthcare and care environments, reliable building services are essential to the safety, comfort and wellbeing of patients, residents and staff. From heating and hot water to ventilation, catering equipment and specialist cleaning, unexpected breakdowns can quickly disrupt essential services and daily routines.
First in Service provides planned and reactive maintenance across healthcare facilities, care homes and retirement living estates, helping minimise disruption and maintain safe, compliant and operational environments.
24/7/365 support
Nationwide Coverage
Directly Employed Engineers
Multi-Service Delivery
One partner. Multiple services.
From patient areas and resident accommodation to communal spaces and commercial kitchens, we provide a complete range of maintenance services to keep your facilities running smoothly.
Gas & Plumbing
Heating, hot water, gas safety, plumbing and reactive repairs.
We understand the pressures of healthcare and care.
Occupied care environments
Maintenance with minimal disruption to patients, residents, staff and essential services.
Multi-site estates
Consistent service, standards and reporting across healthcare facilities, care homes and retirement communities.
Essential building services
Rapid support when heating, hot water, ventilation or catering equipment fails.
Compliance & safety
Helping estates teams manage statutory maintenance requirements and maintain safe environments for patients, residents and staff.
Repair vs Replace
Practical recommendations based on asset condition, reliability, risk and whole-life cost.
CLIENT EXPERIENCE
Supporting safe and comfortable living environments.
Discover how First in Service supports housing and care-related organisations with reliable maintenance services that make a difference to their teams and residents.
“I just wanted to take a moment to say a huge thank you to the team at First in Service”
Gemma Humphries
Senior Housing Support, ExtraCare
One simple solution for healthcare and care.
We combine nationwide capability with a personal approach, giving healthcare and care organisations a single partner for planned and reactive maintenance.
One partner
Maintenance services through one relationship.
Nationwide support
Supporting geographically dispersed healthcare and care estates.
24/7/365
Helpdesk and reactive support whenever it's needed.
Directly employed engineers
Greater consistency, control and accountability.
Planned + reactive
From preventative maintenance to emergency response.
CLIENT EXPERIENCE
Experience you can trust.
We're proud to support organisations providing care, housing and essential services across the UK.
CLIENT EXPERIENCE
Let’s talk about your estate.
Whether you're managing a healthcare facility, a group of care homes or a retirement living portfolio, talk to our team about your planned and reactive maintenance requirements.
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