Trusted across healthcare, care and retirement living.
…and more

Built around the demands of healthcare and care.

In healthcare and care environments, reliable building services are essential to the safety, comfort and wellbeing of patients, residents and staff. From heating and hot water to ventilation, catering equipment and specialist cleaning, unexpected breakdowns can quickly disrupt essential services and daily routines.
First in Service provides planned and reactive maintenance across healthcare facilities, care homes and retirement living estates, helping minimise disruption and maintain safe, compliant and operational environments.

24/7/365
support

Nationwide Coverage

Directly Employed Engineers

Multi-Service Delivery

One partner.
Multiple services.

From patient areas and resident accommodation to communal spaces and commercial kitchens, we provide a complete range of maintenance services to keep your facilities running smoothly.

Gas & Plumbing

Heating, hot water, gas safety, plumbing and reactive repairs.
Explore Gas & Plumbing

Air Conditioning & Refrigeration

Cooling, refrigeration, AC and HVAC maintenance.
Explore AC & Refrigeration

Commercial Catering Equipment

Service, repair and planned maintenance for commercial kitchen equipment.
Explore Commercial Catering

Mechanical Ventilation & Extraction

Ventilation, kitchen extraction and TR19 cleaning to help maintain safe and compliant environments.
Explore Ventilation

Facilities Management

Planned and reactive hard FM support across healthcare, care and retirement living estates.
Explore Facilities Management

Commercial Cleaning

Specialist cleaning supporting safe, clean and presentable healthcare and residential care environments.
Explore Commercial Cleaning

We understand the
pressures of healthcare and care.

Occupied care environments

Maintenance with minimal disruption to patients, residents, staff and essential services.

Multi-site estates

Consistent service, standards and reporting across healthcare facilities, care homes and retirement communities.

Essential building services

Rapid support when heating, hot water, ventilation or catering equipment fails.

Compliance & safety

Helping estates teams manage statutory maintenance requirements and maintain safe environments for patients, residents and staff.

Repair vs Replace

Practical recommendations based on asset condition, reliability, risk and whole-life cost.

CLIENT EXPERIENCE

Supporting safe and comfortable living environments.

Discover how First in Service supports housing and care-related organisations with reliable maintenance services that make a difference to their teams and residents.
Read the case study
“I just wanted to take a moment to say a huge thank you to the team at First in Service”
Gemma Humphries
Senior Housing Support, ExtraCare

One simple solution for
healthcare and care.

We combine nationwide capability with a personal approach, giving healthcare and
care organisations a single partner for planned and reactive maintenance.

One partner

Maintenance services through one relationship.

Nationwide support

Supporting geographically dispersed healthcare and care estates.

24/7/365

Helpdesk and reactive support whenever it's needed.

Directly employed engineers

Greater consistency, control and accountability.

Planned + reactive

From preventative maintenance to emergency response.

CLIENT EXPERIENCE

Experience you can trust.

We're proud to support organisations providing care, housing and essential services across the UK.

CLIENT EXPERIENCE

Let’s talk about your estate.

Whether you're managing a healthcare facility, a group of care homes or a retirement living portfolio, talk to our team about your planned and reactive maintenance requirements.
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