Supporting public-sector estates
…and more

Built around the demands of local authorities.

Public buildings provide essential services to communities every day. From heating and hot water to air conditioning, ventilation and catering equipment, unexpected failures can disrupt services, affect building users and place additional pressure on already stretched budgets.
First in Service provides planned and reactive facilities maintenance across local authority estates, helping councils maintain safe, compliant and operational buildings while managing costs and reducing disruption.

24/7/365
support

Helpdesk and emergency support whenever it's needed.

Nationwide Coverage

Reliable maintenance support across multiple locations.

Directly Employed Engineers

Experienced engineers delivering consistent service standards.

Multi-Service Delivery

Multiple maintenance services coordinated through one partner.

One partner.
Multiple services.

From council offices and libraries to community centres and other public facilities, we provide a range of planned and reactive maintenance services to keep buildings safe, compliant and operational.

Gas & Plumbing

Heating, hot water, gas safety, plumbing and reactive repairs.
Explore Gas & Plumbing

Air Conditioning & Refrigeration

Cooling, refrigeration, AC and HVAC maintenance.
Explore AC & Refrigeration

Commercial Catering Equipment

Service, repair and planned maintenance for commercial kitchen equipment.
Explore Commercial Catering

Mechanical Ventilation & Extraction

Ventilation and extraction maintenance for commercial and public-sector environments.
Explore Ventilation

Facilities Management

Coordinated planned and reactive facilities management across buildings, services and multi-site estates.
Explore Facilities Management

Commercial Cleaning

Specialist cleaning, including TR19® kitchen extract cleaning, supporting safe and presentable environments.
Explore Commercial Cleaning

We understand the
pressures of public-sector estates.

Diverse Property Portfolios

Consistent maintenance across offices, community buildings, public facilities and other council-operated sites.

Budget Pressures

Making best use of available budgets through effective maintenance, practical repairs and informed asset decisions.

Essential Public Services

Responsive support when asset failures risk disrupting services, staff or building users

Compliance & Accountability

Helping estates teams meet statutory maintenance requirements while maintaining clear records and reporting.

Ageing Assets & Infrastructure

Practical repair or replacement recommendations based on asset condition, reliability, risk and whole-life cost.

Heyford Park Community Centre – Heating & Hot Water

Read the case study
“First In Service team have come up with the goods again. Now we are no longer cold.”
Glenn Starks
Facilities Manager, Heyford Park Community Centre

One simple solution for
government and local authorities.

We combine national capability with a personal approach, giving you a
single partner for your facilities maintenance requirements.

One partner

Multiple maintenance services managed through one relationship.

Nationwide support

Supporting multiple sites across the country.

24/7/365

Helpdesk and reactive support whenever it's needed.

Directly employed engineers

Greater consistency, control and accountability.

Planned + reactive

From preventative maintenance to emergency response.

Experience you can trust.

Let’s talk about your estate.

Whether you're reviewing your current maintenance arrangements, consolidating suppliers or looking for additional support, talk to our team about your requirements.
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